Your full name
Most tickets are Normal. Choose High if you’re unable to continue in a course and there’s no workaround. Choose Urgent if multiple users are blocked from accessing or continuing their courses.
Name or eSchoolware username of the affected student(s) (if applicable)
Please provide as much detail as possible about your request, including any troubleshooting steps you’ve already tried and instructions for how to reproduce the issue. You can also attach any relevant screenshots or videos (at the bottom of this page). This information will help our support team respond more quickly and accurately.